Hybrid Athlete Foundation | Knowledge Base

Recent Articles
User Not Close Enough to Door Message
Resolving the "User Not Close Enough to Door" error on the admin app. - The gym member must physically go to the gym and stand by the door. - Select "Admin Menu" and go to "My Gym" -From that page you will see a location pin icon in the lower ...
Mass Adding/Tagging Members In Mindbody
Here are the steps: Login to Mindbody Click Reports Run a Membership Report Select the Membership and Status and Generate Click the Add Tag button Click Home Click Manager Tools Click Modify Tagged Clients You will see the #Currently Tagged Clients ...
Access Panel: Enable WiFi
If your HybridAF box works over the WiFI connection this guide will explain how to relink the WiFi in the event the system is not connected. Get a laptop with an ethernet cable Disconnect the laptop from the Wifi Take off the cover on the white ...
System Offline
· In the event your system is down you will receive two different types of notifications: Via Email: Via App Push Notification: · To reset your system do the following things: Confirm your internet is working at your location. If the internet is not ...
Schedule Management Overview
The app provides two features to manage schedules: Door Schedule Overview: Allows for setting time frames on Monday-Sunday for the door to remain unlocked. You can also add an exception to have the door enabled or disabled during a scheduled ...

Popular Articles
Manage Members Through PushPress
Setup Login to Pushpress Go to plans and Plan categories: Click the plus button to add a new category name: Name the New Category HybridAF Now move your existing Plans that will have HybridAF access into the new Category HybriAF. You can also sell ...
Dropping in to another #HybridAF member gym
If you are traveling for work or pleasure and would like to visit another #HybridAF location for a drop in, don’t forget to look for “locations” on your app or online at www.hybridaf.com. The online site gives you the ability to see gyms by the map ...
Unlock my gym door
Sign In with your email and password Press “Locations” on the home screen Find the gym location from the list provided Review the waivers/rules as required Press and hold “Unlock” until you feel the mobile device vibrate You now have a “5” second ...
Notifications - Troubleshooting
If your notifications are on but, stop working please try the following steps: Open the App Click Main Menu Click My Info Click Notifications Ensure that the notifications you want enabled are on Click Menu Click Logout Log Back Have another member ...
Creating a Guest Pass
New Method Open the HybridAF app Go to the admin section of the app. Tap My Members Tap Guest Access Tap Generate Pass Enter the following information: Gym: Select the gym you want to grant the person access to. First Name: Enter the first name of ...

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