HybridAF - Facilikey | Knowledge Base

Recent Articles
Pushpress Integration using a token (&FAQ)
If using a Pushpress Token- https://help.pushpress.com/en/articles/8959444-core-hybrid-af-24-hour-door-access?utm_source=beamer&utm_medium=standalone&utm_campaign=HybridAF-Integration&utm_content=textlink PushPress team will grant access for your ...
User Not Close Enough to Door Message
Resolving the "User Not Close Enough to Door" error on the admin app. - The gym member must physically go to the gym and stand by the door. - Select "Admin Menu" and go to "My Gym" -From that page you will see a location pin icon in the lower ...
Mass Adding/Tagging Members In Mindbody
Here are the steps: Login to Mindbody Click Reports Run a Membership Report Select the Membership and Status and Generate Click the Add Tag button Click Home Click Manager Tools Click Modify Tagged Clients You will see the #Currently Tagged Clients ...
Access Panel: Enable WiFi
If your HybridAF box works over the WiFI connection this guide will explain how to relink the WiFi in the event the system is not connected. Get a laptop with an ethernet cable Disconnect the laptop from the Wifi Take off the cover on the white ...
System Offline
· In the event your system is down you will receive two different types of notifications: Via Email: Via App Push Notification: · To reset your system do the following things: Confirm your internet is working at your location. If the internet is not ...

Popular Articles
Dropping in to another #HybridAF member gym
If you are traveling for work or pleasure and would like to visit another #HybridAF location for a drop in, don’t forget to look for “locations” on your app or online at www.hybridaf.com. The online site gives you the ability to see gyms by the map ...
Unlock my gym door
Sign In with your email and password Press “Locations” on the home screen Find the gym location from the list provided Review the waivers/rules as required Press and hold “Unlock” until you feel the mobile device vibrate You now have a “5” second ...
Notifications - Troubleshooting
If your notifications are on but, stop working please try the following steps: Open the App Click Main Menu Click My Info Click Notifications Ensure that the notifications you want enabled are on Click Menu Click Logout Log Back Have another member ...
Creating a Guest Pass
New Method Open the HybridAF app Go to the admin section of the app. Tap My Members Tap Guest Access Tap Generate Pass Enter the following information: Gym: Select the gym you want to grant the person access to. First Name: Enter the first name of ...
Setting up Logo, Rules & Waivers
Setting Up Logo, Rules and Waivers Open the HybridAF app Navigate to the admin menu Tap My Gym Go to the Collateral Tab Option 1: Upload From Device Under the Collaterals tab, tap upload under the Waiver Header for waivers, and the Rules Header for ...

Knowledge Base