Add a new user
From Mobile App
- Login to the HybridAF app
- Click the Admin Menu Link
- Click My Members and then Add Member
- Note: If you manage multiple gyms you can click the gym name to select other gyms in which you are the admin:
- Enter the members information and click “Send Invite”
- Note: Make sure you set them as Status = Active or they won’t be able to access the doors
- System will send an invitation email to the user letting them know they have been added and to download the app.
Related Articles
Suspend/Reinstate a user
Login to the HybridAF app Click the Admin Menu Link Click My Members § Note: If you manage multiple gyms you can click the gym name to select other gyms in which you are the admin: § Note: You can either Add filters or just change pages Click the ...User Not Close Enough to Door Message
Resolving the "User Not Close Enough to Door" error on the admin app. - The gym member must physically go to the gym and stand by the door. - Select "Admin Menu" and go to "My Gym" -From that page you will see a location pin icon in the lower ...Managing Members for Mindbody
Setting up Client Index Access Link Provided by MindBody and Grant Access to HybridAF Login to Mind Body as an Admin Account Expand Settings and Click Clients and then Click Client Indexes Add a new Client Index Name = HybridAF Active = Yes Show on ...Manage Members with ZenPlanner Interface
To add access: Simply add the new "HybridAF" group to the member to someone with a valid membership (Active not Alumni) Wait about 15 minutes and then in the Hybrid app under My Members they will show as active The user gets a welcome email to ...Manage Members with Trainerize Interface
To add access: Login to Trainerize Click Clients Click the desired clients Simply add "HybridAF" in the Athlete Tags section Wait 15 minutes and then in the Hybrid app under My Members they will show as active The user gets a welcome email to ...