Notifications - Troubleshooting
If your notifications are on but, stop working please try the following steps: Open the App Click Main Menu Click My Info Click Notifications Ensure that the notifications you want enabled are on Click Menu Click Logout Log Back Have another member ...
· From Mobile App Login to the HybridAF app Click My Info Select Notification Tab Notify on Message If you have enabled the message feature for your gym this will send a push notification to your phone when you receive a new message or a ...
I Forgot My Password
Resetting your password is simple! In the App Open the app On the sign in screen click Forgot Password Enter your registered email address Click Reset Password Check your mail! Note: If you do not see the email from email@example.com please check ...
App indicates unlocked but, door doesn’t open
· In the even your app says the door is unlocked but the door does not open please check the following: Doors with a Crashbar/Panic Bar Check to ensure that the external power supply for the device is powered on. This is typically near the ...
Manage Members with Trainerize Interface
To add access: Login to Trainerize Click Clients Click the desired clients Simply add "HybridAF" in the Athlete Tags section Wait 15 minutes and then in the Hybrid app under My Members they will show as active The user gets a welcome email to ...